ImageFIRST BLOG - Cleveland

ImageFIRST's Captain Remarkable: Where Is He Now?

Posted by ImageFIRST on Dec 18, 2017 1:21:15 PM

Here at ImageFIRST, we’re more than just delivery drivers or “the linen guys.” And we’re more than just a vendor - instead, we actually partner with our customers. When you rent scrubs, patient gowns, bedsheets, or other healthcare linen with us in Mt. Vernon, OH, or anywhere else in our nationwide service area, ImageFIRST associates make a personal investment in your success. Plus, our services help you with cost control and take linen management off of your hands, making more time for patient care.

And you don’t have to take our word for it. You can ask Captain Remarkable, our resident purple-suited superhero, all about what makes ImageFIRST stand out from your average linen provider. That is, if we could find him…

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Visit ImageFIRST at the MGMA 2017 Annual Conference

Posted by ImageFIRST on Sep 28, 2017 8:00:00 AM

If you’re in the healthcare field, you know how quickly the industry grows and changes, making it essential to stay informed about upgrades in technology and patient care. That’s what the Medical Group Management Association (MGMA) Annual Conference is designed for.

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Infographic: Delivery Drivers vs. CustomerAdvocates

Posted by ImageFIRST on Jun 28, 2017 8:00:00 AM

Getting your medical linens and scrub uniforms in Columbus, OH, from most providers can present challenges and miscommunication, as delivery drivers do not have a customer service and linen laundering background. At ImageFIRST, a Customer Advocate is an important member of your team who not only ensures your linen is delivered on time, but also provides other services like real-time inventory control, pickup reports and inventory management optimization.

To learn more about why Customer Advocates are much more than delivery drivers, you can view our infographic below, or visit us at to find out about our scrub uniforms in Akron, OH.

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Customer Advocates Make ImageFIRST More than a Medical Linen Provider

Posted by ImageFIRST on Mar 21, 2017 8:00:00 AM

Our Customer Advocates are so much more than delivery drivers. Don’t take our word for it, though, check out these incredible stories from our Customer Advocates here at ImageFIRST Healthcare Laundry Specialists, the leader in providing medical scrubs in Akron, OH, and other surrounding counties.

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A Daily Emphasis on Gratitude Positively Impacts Our Associates

Posted by ImageFIRST on Dec 21, 2016 8:00:00 AM

At ImageFIRST Cleveland, we do more than just supply the finest uniforms and scrubs in the Columbus, OH, region - we also work hard to put our associates at the forefront of everything we do. With team-building activities and programs, we strive to cultivate a friendly culture and be a company where associates enjoy working.

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Improving Patient Perception: The Benefits of Comfort Care®

Posted by ImageFIRST on Sep 27, 2016 8:31:00 AM

A patient’s perception of your healthcare facility will impact your reputation, so it’s important to given them a remarkable experience. At ImageFIRST, we understand this and guarantee that our Comfort Care products will leave a lasting and beneficial impression.

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Now Introducing Our New Health Systems Solution Online Catalog!

Posted by ImageFIRST on Jul 5, 2016 10:25:52 AM

The healthcare industry is continuously consolidating, with facilities’ objective to provide the best level of care. As healthcare companies grow, many look for solutions that will help them develop their brand. Partnerships with vendors are important more now than ever for ensuring excellent care and improving the healthcare system. With 50 years of experience in the medical industry, ImageFIRST — the leading laundry provider and medical uniform linen service in Cleveland, OH– aims to help providers accomplish their primary goal of offering quality, compassionate care.

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Overcome Healthcare Industry Challenges with Effective Medical Landry Services

Posted by ImageFIRST Healthcare Laundry Specialists on Apr 6, 2016 8:32:04 AM

The increasing shift to consumerism over the past few years most likely has you up against some challenges in the medical industry. To better provide for your patients, it is crucial that you conquer the rising challenges of the medical field. But how? We know one thing that can help you indefinitely – opting to partner with vendors such as us at ImageFIRST Cleveland, who aims to help with greater patient satisfaction by being your cost-effective solution.

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CAHPS Patient Experience Surveys to Expand in 2016

Posted by ImageFIRST Healthcare Laundry Specialists on Jan 12, 2016 10:58:44 AM

Just a few weeks ago in November, the Centers for Medicare & Medicaid Services made an announcement that we think is very much in accordance with a growing trend. The gist of the announcement is that, starting voluntarily in 2016 and made mandatory for 2017, all Medicare certified hospital-based outpatient surgery departments and free-standing ambulatory surgery centers will participate in the CAHPS Survey.

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Patient Testimonials; Straight from Our Comfort Care Line

Posted by ImageFIRST Healthcare Laundry Specialists on Oct 1, 2015 9:52:00 AM

In 2010, the Patient Protection and Affordable Care Act created significant changes in the ways that healthcare organizations of all kinds rendered care. Now, Americans are using outpatient facilities more for their non-emergent matters, instead of hospitals and emergency rooms, as there are more choices available pertaining to how they wish to handle their medical needs.

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